It is important to History Barber & Co. that all employees, guests, vendors, etc are protected from harassment. Any incidents of harassment towards a member of the History Barber & Co. team will be dealt with immediately. Consequences of such actions may include discontinuing of the service, temporary or permanent banning from the History Barber & Co. location or potential legal action. If any guests or vendors feel they have experienced harassment by a member of the History Barber & Co. team, please contact us immediately at info@historybarber.com so that we may investigate the situation and take swift action.
Frequently Asked Questions
We allow clients one No-Show appointment (do not show for an appointment without notice or cancellation) without the client being charged. On the second (and subsequent) No-Show, 100% of the scheduled service fees will be charged to your credit card, gift card on file, or at the time of your next visit. We will provide courtesy email and/or text messages 24 to 48 hours in advance to ensure your appointment still fits within your schedule. Ultimately, it remains our guest’s responsibility to keep their appointment times and update us if there are schedule conflicts or changes to your contact information on file.
Yes, we do. At History Barber & Co we accept cash payments and all major forms of payment.
Group appointment services are offered for 4 or more people and required for groups of 6 or more. Shop rental may be available for private parties. For group availability, a two-week notice and a 50% non-refundable deposit is required to reserve group services and shop rentals. No appointment changes can be made after the deposit has been paid. To book your group appointment or request more information, please see our contact page.
At History Barber & Co we are committed to excellence and the satisfaction of our clients without exception. If a service is performed and you feel unsatisfied with your experience, we will invite you back to the shop to redo or correct the service to ensure your satisfaction. All retail sales of grooming products are final. No returns or exchanges can be made after the product leaves the shop.
Yes, we love kids and we strive to provide the same service on the ‘little guys’ as we do the ‘big guys’.
Phone Number: Since phone numbers are more unique than client names, we use phone numbers to create or find client files in our appointment software. This helps avoid one client having multiple files in our system and also allows us to text appointment reminders for those clients who prefer text over email.
Email Address: History Barber & Co. asks for an email address as another option to receive appointment reminders. We may also periodically send special offers and opportunities to review barbers and our shop. Clients may unsubscribe from these emails at any time.
You may purchase a History Barber & Co. gift card at our shop at any time. They never expire and are available in the dollar amount that you choose. If a gift card is lost or stolen, no worries. We keep your information and gift card amount on file. They also make great gifts to your friends and family!
Services are charged as reserved and include all components of the service. We do not offer a discounted price if a client chooses to opt-out of a portion of their service. (Ex. wash, length of hair trim or client only decides to cut the sides)
Your time is valuable. We make every attempt to stay on schedule, but sometimes circumstances keep our barbers from beginning their next appointment on time. If your barber is finishing with a client into your scheduled appointment time, your barber will let you know how much time to expect for the delayed start. We’ll make every attempt not to let that delay affect your service or appointment end time.
If your barber is running behind for your appointment and another barber is available, you’ll have the option to see the other barber for your service.
The Clean-Up service is a quick option to Stay Fresh between full-service haircuts and is a clipper service that begins at the temples and moves down and around the perimeter of the hairline to trim the base of the hair. The Clean-Up service does not include cutting the full sides and back, trimming the top of the head, wash-out, or massage. To keep scheduled appointment times with your full-service barber available for those days when you need a complete cut and service, the Clean-Up service is a walk-in service only.
